FREE SHIPPING AND FREE RETURNS

About Us

Last Updated: June 06, 2026

Welcome to camper

camper is a US-based online retailer committed to providing a simple, honest, and risk-free shopping experience. We believe that buying online should be easy, transparent, and secure – with no hidden fees, no complicated return forms, and no fine print tricks.

We are physically located in San Antonio, Texas, and we take pride in serving customers across the contiguous United States.

Our Promise to You

We stand behind every single order with five core commitments:

1. Free Shipping & Free Returns

All orders ship for free to the contiguous United States. No minimum purchase required. If you need to return an item, we also cover the return shipping cost. You will never pay a dime for shipping or return shipping.

2. 30 Days Easy Returns

You have 30 calendar days from the date you receive your item to request a return. No restocking fee. No hidden charges. No questions asked for quality-related issues – and we also accept returns if you simply changed your mind.

3. Same-Day Dispatch

Order before 6:00 PM Central Time (Monday – Friday), and your order is dispatched the same business day. No waiting around for days wondering when your package will leave our warehouse.

4. Guaranteed Safe Checkout

Your payment security is non-negotiable. Every transaction is protected by SSL encryption. We never store your credit card information on our servers. We partner exclusively with trusted, accredited payment processors – Visa, MasterCard, and PayPal.

5. 100% Accredited Business

camper operates with full transparency and honesty. We are a 100% accredited business, meaning we follow all US e-commerce regulations, display accurate product information, and never engage in deceptive practices. What you see is what you get.

Real Support, Real Address

We are not a PO box or a virtual office. Our team works from our physical location in San Antonio, Texas. You can reach us by:

  • Email: info@camper.pics
  • Phone: +1 210-784-7916 (Monday – Friday, 9:00 AM – 6:00 PM CT)
  • Mail: camper, 3527 Bob Billia St, San Antonio, TX 78223, United States

If you have a question, concern, or just want to say hello – we are only an email or phone call away.

Our Mission

To make online shopping risk-free and hassle-free. We want you to feel confident when you click “buy” on our website. That means:

  • No surprises at checkout
  • No hidden shipping fees
  • No arguing about returns
  • No waiting weeks for refunds

If we wouldn’t want to deal with it ourselves, we don’t expect you to deal with it either.

Why Choose camper?

What you getWhat you don’t get
Free shippingHidden fees
Free 30-day returnsRestocking charges
Same-day dispatchLong processing delays
SSL secure checkoutStored credit card data
Real US-based customer supportAutomated chatbots or offshore call centers

Our Story

camper was founded with a simple idea: online shopping should not feel like a gamble. Too many online stores make it easy to buy but difficult to return. They hide shipping costs until the last step. They take days to process orders. They make customers fight for refunds.

We decided to do the opposite. We built camper around transparency, speed, and fairness. Every policy you see on this website – free shipping, free returns, 30-day returns, same-day dispatch – is not just marketing language. It is how we actually run our business.

Get in Touch

We would love to hear from you. Whether you have a question about an order, need help with a return, or just want to give us feedback – please reach out. A contact form is available at the bottom of this page.

Thank you for choosing camper. We look forward to earning your trust with every order.